Your Access

How can you access, amend or delete your Personal Information?

We will use all reasonable endeavours to keep your Personal Information accurate, complete, up-to-date, relevant and not misleading. If required, please contact us to examine your Personal Information and we will provide a complete list of your Personal Information within 5 business days of receipt of your request.

However, we reserve the right to refuse access to your Personal Information in extreme circumstances. Such extreme circumstances may occur, for example, where we reasonably believe:

  • your access could pose a threat to others’ health and safety;

  • your access could unreasonably impact somebody else’s privacy;

  • your access would prejudice negotiations between you and Honestally;

  • providing access would be unlawful;

  • the request for access is frivolous or vexatious; or

  • the Personal Information is related to anticipated or existing legal proceedings between Honestally and you.

Conditions of Access

Honestally may charge a small fee for collating and providing you with access and we may require identification to be provided before releasing copies of Personal Information.

Amending

You may contact us on +61 3 6170 0800 or at admin@honestally.au to amend any of your personal information that is inaccurate, incomplete or out-of-date, or request that your Personal Information be deleted. We will amend your records as requested within a reasonable period of time, at no cost.

Deleting

If you request that we delete your Personal Information we will consider your request, having regard to our legal obligations. We may refuse to delete your Personal Information however, in such circumstances, we will amend your Personal Information to include reference to the fact that you have asked for the specific Personal Information to be deleted.

Other Options

You will be notified of the relevant avenues available to make a complaint, and you also have the ability to request a statement of the inaccuracy of the Personal Information to appear alongside our records of the Personal Information.

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